1. Introduction

Salesyflow.com ("Website") are committed to protecting your privacy and handling your data in compliance with applicable laws, including India’s Digital Personal Data Protection Act, 2023 (DPDP Act). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our Service. By using the Service, you consent to these practices.

2. Definitions

• Personal Data: Information relating to an identified or identifiable individual (e.g., email, name, phone number, address).
• Usage Data: Automatically collected data (e.g., IP address, browser type, pages visited).
• Cookies: Small files tracking browsing activity, including Session and Persistent Cookies.
• Service Provider: Third parties processing data on our behalf.
• You: The individual or entity using the Service.

3. Data Collection

Personal Data

We may collect the following personally identifiable information you provide:

• Email address
• First and last name
• Phone number
• Address (State, Province, ZIP/Postal code, City)

Usage Data

Collected automatically, including device details (IP address, browser type) and browsing activity (pages visited, time spent).

Tracking Technologies and Cookies

We use Cookies, Web Beacons, and similar technologies to enhance your experience. These include Necessary Cookies, Cookies Policy Acceptance, and Functionality Cookies.

4. Use of Personal Data

We process your data for:

• Providing and maintaining the Service, including usage monitoring.
• Managing your account and fulfilling contracts.
• Contacting you via email, SMS, or push notifications for updates or promotions.
• Analyzing trends and improving our Service.
• Facilitating business transfers and responding to legal obligations.

5. Sharing Personal Data

We may share your data with Service Providers for analytics, Business Partners, Legal Authorities when required by law, or with your explicit consent.

6. Data Retention & Transfer

We retain Personal Data only as long as necessary to fulfill obligations. Your data may be processed outside Tamil Nadu, India, where we ensure secure handling and compliance with the DPDP Act.

7. Your Rights

You have the right to access, update, or delete your Personal Data, request data portability, restrict processing, or withdraw consent by emailing us at support@salesyflow.com.

8. GDPR Compliance

For residents of the European Economic Area (EEA), we process personal data under GDPR rules (Consent, Contract Performance, Legitimate Interests, and Legal Obligations). Our Data Protection Officer (DPO) can be contacted at dpo@salesyflow.com.

9. Security & Children's Privacy

We use commercially acceptable measures to protect your data. Our Service is not intended for children under 13.